Introduction:
VMHoster is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we handle the collection, use, and safeguarding of your personal data. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect personal information when you register for our services, use our website, or interact with us. This may include:
- Basic contact details: name, email, phone number, address.
- Payment information for processing transactions.
- Technical information about your server environment, IP addresses, and website traffic data.
The collection of this data is necessary for account management, billing, and to ensure that our services are optimized for your needs. All required information is marked clearly on relevant forms, and we may collect additional data to improve your experience on our platform.
How We Use Your Information?
Your information helps us:- Maintain and improve our services.
- Ensure accurate billing and account management.
- Communicate important notices, such as service updates or responses to your queries.
We also use the data to monitor site traffic and optimize our website and services for better user experiences. For instance, tracking which sections of our website are most frequently visited helps us enhance usability.
Cookies
VMHoster uses cookies to improve your browsing experience. Cookies help track how you use our site and provide more personalized services. You may refuse cookies via your browser settings but note that some features may be unavailable if cookies are disabled.
Protecting Your Information
We take your privacy seriously and implement several security measures to protect your data from unauthorized access, misuse, or disclosure:
- Sensitive information like credit card numbers is processed via a PCI-compliant payment gateway and is not retained by us beyond what is necessary.
- We use SSL encryption to secure transactions and communication between you and our systems.
- Your account details, including passwords, are protected and accessible only to you.
Information Sharing
We only share your personal information in the following cases:
- With trusted third parties who help us provide services (e.g., payment processors or data storage providers). These parties are required to protect your data and use it solely for the agreed-upon purposes.
- If required by law, or in response to legal requests such as subpoenas or court orders.
Your information will not be sold or shared for marketing purposes without your explicit consent.
Managing Your Information
You can update or correct your personal information at any time by logging into your VMHoster account. If you need assistance, feel free to reach out to us via email at [email protected].
Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Third-Party Services
If you register a domain name through VMHoster, certain personal data (such as your name and contact information) may need to be shared with domain registries to complete the registration process. This information is made publicly available as required by the Internet Corporation for Assigned Names and Numbers (ICANN).
Your Rights and Choices
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (where legally permissible).
Changes to Our Privacy Policy
VMHoster may update this policy periodically. Any changes will be posted on this page, and significant updates may be communicated to you directly. Continued use of our services after such changes implies your consent to the updated terms.
